Returns Policy



  • The product is faulty or is not of acceptable quality, or
  • The product does not match the description; and
  • You can provide proof of purchase.

Soft Interiors reserves the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.

Sale items:

Please choose carefully when purchasing items on sale.

NO Exchange or Reund on sale items.

Soft Interiors reserves the right to:

Assess the condition and age of returned goods prior to providing an exchange or refund. This may result in an exchange or refund being refused.

Please note:

  • Refunds will be issued using your original payment method
  • Gift cards are not redeemable for cash

Return Address:

All returns should be address to:

Soft Interiors
PO Box 3314
Mentone East, Vic